Ireland Shipping Rates

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WE USE FLAT-RATE SHIPPING RATES 

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* SHIPPING RATES are generally calculated during checkout. You will get a quote once an item is in your basket. Costs vary based on parcel size, volume, address and other factors - we can only provide an accurate cost once you login or provide your address. All this is presented before confirming your order so you can see an accurate final total for the service selected.

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Click & Collect (Order online and collect from our address)

After you place your order, you will be notified by email as soon as it ready for collection.

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Important Shipping Information

Here are the quick points most customers need to know

• Most orders are delivered to your door on weekdays between 8:30am to 6:00pm. In some cases, the time can be more specific such as a morning delivery, afternoon delivery, or delivery before a certain time.

• Shipping costs are non-refundable (unless we have made an error)

• Some items require a signature upon delivery however most are now covered under the COVID-19 exceptions and conditions.

• We do not dispatch or process orders on weekends and bank holidays.

• Click & Collect orders are only available for collection during our operating hours after you receive an email confirmation stating that your order is ready.

• We carry nearly all of the items in-stock as advertised online. However, in the event an item is not in stock, we will advise customers of any delay in meeting the delivery deadline. In most cases, this will add 5 to 10 days to your dispatch date. If the delay is longer than this, we will advise you and you can then either choose to wait longer or cancel the order if it is no longer convenient for you.

• The delivery times stated here are generally accurate but can vary by postcode and location.

• Goods in transit are the responsibility of the courier, however you can track the delivery online through each courier's website. We also will normally send the tracking number upon dispatch to you by email or you may also find it in your account relating to the respective order number.

• Please be aware: All purchases of electric trolleys outside of the UK are likely to incur additional shipping costs due to COURIER SURCHARGES for batteries. We will contact you if there are additional costs to sending electric trolleys outside of the UK. If this is the case, you will have the opportunity to 1. accept the higher shipping charges, 2. remove these items, or 3. cancel the entire order. Unfortunately, we cannot control these special cases as the additional costs are implemented by third-party couriers and are mandatory.

Please note that delivery times stated are accurate, but never guaranteed due to various reasons outside of our control.
This is because KaddyshackGolf Retail use a range of third-party couriers such AnPost, DPD and P to deliver products to your home or work. As such, factors that influence the ability of these companies to be on time, also affect us, and occasionally, you. Previous examples include extreme weather conditions, staff strikes, parcel sorting errors at depots or if customers do not answer the doorbell within a reasonable time frame. We work closely with all our delivery partners to ensure that such occurrences are rare and make a minimal impact on our customers. But if you have any questions or suggestions, we welcome you to contact us.
 

We will get in touch if an item in your order is out of stock.

In the rare event when a certain item in your order is in fact out of stock, (such as two customers ordering the last item at once), and we are unable to dispatch your goods to you, we will contact you via e-mail/telephone to advise you of the situation. You will always be given the option to 1. select a different product, 2. wait whilst we re-order from the manufacturer, or 3. cancel your order if it is no longer convenient for you.

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